Refund & Return Policy

Effective Date: 1st Jan 2025 

At Blue Pulse (blue-pulse.in), we are committed to delivering high-quality digital services and ensuring client satisfaction. This policy outlines the terms for refunds and returns.

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1. Nature of Services

Blue Pulse provides digital services including website development, marketing, automation, and AI-based solutions. Due to the intangible and customized nature of these services, returns are not applicable once work has commenced.

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2. Refund Policy

• Payments made are generally non-refundable once the project or service has started.
• If a project is canceled before any work begins, a partial refund may be considered after deducting administrative or consultation charges.
• In case of service dissatisfaction, we will make reasonable efforts to resolve the issue through revisions or adjustments.

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3. Project Cancellation

• Clients may request cancellation before the project starts.
• Once the project is in progress, cancellation requests will be reviewed on a case-by-case basis, and refunds (if any) will depend on the work completed.

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4. Revisions & Adjustments

We offer revisions as per the agreed project scope. Additional revisions beyond the scope may incur extra charges.

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5. No Refund Scenarios

Refunds will not be provided in the following cases:

• Change of mind after project initiation
• Delays caused by lack of communication or input from the client
• Completed services or delivered milestones
• Third-party costs (ads spend, tools, hosting, etc.)

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6. Third-Party Services

Any payments made toward third-party platforms such as Meta Ads, Google Ads, hosting, or software tools are non-refundable and subject to their respective policies.

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7. Processing Refunds

Approved refunds (if applicable) will be processed within 7–10 business days through the original payment method.

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8. Contact Us

For any refund or cancellation requests, please contact us:
Email: assist@blue-pulse.in
Website: blue-pulse.in